Housekeeping

Welcome to Quincy Street Bistro!!!  

It is our goal to provide the best dining experience to our guests on each and every visit.  We strive to be error-free in preparing the highest caliber product, and to deliver quality service from our friendly and high-personality team members.

We look forward to serving you!!!

 
 

COVID Restrictions

We are currently abiding by local guidelines for restaurants and bars in St. Louis City.  

All guests MUST WEAR A MASK to enter the building and roam about the grounds.  While guests are at their table, they are free to remove their masks, but must put it back on when leaving the table.

Tables used for guest service are currently spaced at least 6 feet apart to allow for social distancing.  (This includes seating options available at the bar.)  Please do not move tables or attempt to sit at one of our "Currently Unavailable" tables. 

We currently will not seat parties larger than 10 people.  Any groups larger than108 will have to split into separate groups, sitting in different sections, at least 6 feet apart, and maintain social distancing throughout their visit.

All tables are cleaned, disinfected and sanitized after each use.  

All high-traffic guest areas, including restrooms and walkways are cleaned, disinfected and sanitized frequently.

Sanitizer is available throughout the restaurant for use by staff and guests.

A Note on Parking

We apologize in advance for the limited parking that our site has to offer.  Like many other areas of the city (the Hill, the Central West End, etc.) that feature a very heavy residential population, parking is at a premium.  Please be respectful of our neighbors, and mindful of signage where parking is restricted.

In QSB's previous iteration, there was an agreement made with the owner of the parking lot across the street on Gravois for guests to utilize the space available there.  However, we do not currently have access to that lot.  As much as we would like to be able to work with the owners, our insurance companies are having a difficult time working together.  We will continue to do what we can to remedy this, but for now, we (and the lot's owners) respectfully ask that our guests do NOT park on the Gravois lot.  They DO have "NO PARKING" signs posted, and are fully within their rights to tow if they see fit.

We apologize again for the inconvenience.  

Outside Food & Drink

Outside food & drink is not allowed.

Incomplete Parties

We do not seat incomplete parties. 


Our timing and rhythm during a busy shift depends on our ability to seat our guests in a timely manner, giving both our service staff and our kitchen staff an opportunity to operate effectively.  Having an incomplete party occupy a table indefinitely, and then suddenly come to life in the middle of an already busy shift only complicates our operations.  

Large Parties

As much as we love having a dining room full of people, we are not designed to accommodate large groups of people.  This is especially true on a busy Friday or Saturday night.   Please understand that it takes much longer for us to find space for large groups, so your wait time could be much longer than what is quoted at the door. 

If you are interested in booking an area for a larger group, please feel free to contact management IN ADVANCE.  We will be happy to speak to you about our reservation policies, fees and requirements.  

Limit the Visit

While we enjoy having our guests in for visits (hopefully very frequently), we must also consider that, especially on a busy weekend night, there is likely a LONG wait for seating.  Please be courteous and keep our other waiting guests in mind.  During peak dining periods, please limit your visit time to 2 hours or less.

Cell Phone Etiquette

Our service and bar staff are trained in the very basics of common courtesy and manners.  This includes not interrupting someone while they are talking on the telephone.  They will not greet you while you are talking on the phone.  They will not approach your table or attempt to take your order while you are on the phone.

Special Orders and Modifications

Our goal is and always will be to give our guests exactly what they order.  However, our menu items are designed a certain way, to have a certain flavor that our chefs believe represents them (and us) the best.   Asking for modifications (deletions and substitutions) alter that flavor, and our designed dish.  We do not take responsibility for the finished product.

Furthermore, adding something to the dish (such as adding broccoli to a pasta or an extra shot of tequila to a Margarita) will result in an upcharge.  That's how addition works, so please do not be surprised when it shows up on the final bill.

We Strive to Be Error-Free (In-House Version)

Our chefs and kitchen staff work very hard to prepare our dishes the same way, each and every time.  The Penne Rosa should taste the same today as it did two weeks ago, no matter who prepares it.

With that being said, if for some reason the dish has been prepared incorrectly, we will be happy to replace it as quickly as possible.  While we hope to be error-free, sometimes a mistake does happen, and we take full responsibility for correcting it.  However, food that has been prepared correctly may not be returned because the guest simply "didn't like it."  An error-free dish represents a completed transaction.  

This also applies to our cocktails, wines and beer selection.  While it is entirely possible for us to make an error on a mixed drink, it's physically IMPOSSIBLE for us to commit an error on a beer or wine selection.  It was made somewhere else, and we're just popping the top and pouring it into a glass.  Drinks that have been prepared correctly may not be returned because the guest simply "didn't like it."  An error-free drink represents a completed transaction.

We Strive to be Error-Free (ToGo Version)

We are not currently utilizing any third-party delivery services, including Uber Eats, Doordash, GrubHub, etc.   All carryout orders are placed through our website, our profile on Toast Takeout, or through contacting a staff member over the telephone.  This means that whoever is placing the order is most likely the person picking it up.  Please verify that your order is correct and complete before leaving the building.

We Strive to Give the Best Service

It is our goal to give the best possible service to our guests on each and every visit.  Hot food Hot.  Cold food Cold.  Friendly Staff Members and Exceptional service.  If you are ever unhappy with any aspect of your visit, please notify a manager immediately.  There isn't much that we can do to address the situation if we don't know about it. 

While we appreciate the comments and statements that may be made on social media, we would much rather prefer to address and correct the issue before our guests leave the building.  If there are adjustments that need to be made to the bill, items removed, or gratuities modified, those requests MUST BE made before the guest leaves the building.

Paying Your Bill

We currently take the following payment types:  Cash, Visa, MasterCard, and Discover.  We DO NOT take American Express or Personal/Traveler's Checks.

Right of Refusal

We comply will all local and state laws and regulations regarding the sale and use of alcohol.  We reserve the right to refuse service if...

* You are unable to provide a valid photo ID

* You appear to be intoxicated

* You begin to act in an aggressive or belligerent manner towards other guests or staff

We also reserve the right to refuse service is you fail to abide by any of the housekeeping guidelines listed above, including any COVID-related policies and practices.  This includes...

* Refusal to wear a mask

* Refusal to abide by social distancing guidelines

* Acting in an aggressive or belligerent manner towards any staff trying to impose said policies

 
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314-696-2269

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